Daniele Avitabile

26 Jan 2018, 7:54 am

EPS import - spinning wheel

Hi All,

I’m on Intaglio 3.9.5 and Mac OS Sierra 10.13.2. When I try to import EPS files (which I downloaded or produced from several different sources) I get an endless spinning wheel and I am forced to close Intaglio.

Anyone can reproduce this issue/has a fix?

Best Daniele

Eric Ridvan Üner

26 Jan 2018, 12:35 pm

Yes indeed. The developer explained to me:

Intaglio imports EPS by using the macOS graphics libraries to convert it to PDF, then it imports the PDF. It looks like there’s some kind of problem with that in High Sierra. The workaround appears to be to open it in the Preview app, export it from there as PDF and then import that PDF in Intaglio.

That workaround works fine for me. I wrote an Automator action to convert all my existing files. Intaglio is not the only app with EPS issues either. For example, until a recent update, I was unable to view and EPS in Safari or Mozilla.