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Steve Gunther

19 Feb 2021, 3:47 am

Send form not working

I recently had to change servers. Transfer all my websites over. I did so, and then also used Freeway to make sure everything was updated there - did an upload. However, now the Send Form functions are not working. When you fill in the form and click the button, it just downloads a little file to your computer, and does not actualyl send the form by email. I have not changed any of the setting. The little file says: FW_SendForm_clientintakeform3 No idea what to do!!

Steve

http://gti.today/Intake/clientintakeform

waltd

19 Feb 2021, 3:39 pm

You’re going to need to ask your hosting provider to ensure that PHP is installed and configured for your site. It usually is, so this is surprising that you’re getting this result, but only the system administrators at your hosting provider can fix this for you.

Walter

On Feb 18, 2021, at 10:47 PM, Steve Gunther <email@hidden> wrote:

I recently had to change servers. Transfer all my websites over. I did so, and then also used Freeway to make sure everything was updated there - did an upload. However, now the Send Form functions are not working. When you fill in the form and click the button, it just downloads a little file to your computer, and does not actualyl send the form by email. I have not changed any of the setting. The little file says: FW_SendForm_clientintakeform3 No idea what to do!!

Steve

http://gti.today/Intake/clientintakeform

Freeway user since 1997

http://www.walterdavisstudio.com

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Steve Gunther

24 Feb 2021, 12:42 am

Thanks. Yes, they had to change the code on their end because the server doesnt use CPanel, but their own proprietary setup.