[Pro] FTP error. [550 Can't change directory

Russ Tatham

I have been uploading my files to two different servers I have for several months. Just recently I cannot connect to either server. I get this message “Cannot change directory because of an FTP error. [550 Can’t change directory_: No such file or directory]”

I have tried to clear all upload information and re-enter it but when I check the Document info: under server it shows public html which is wrong My back up copy on an external drive shows the correct info to one of my servers.

I then cleared all upload information in document setup saved it then quit the program, then reopened to check Document. Upload info was blank. I reentered the upload info. The upload failed again. I checked the FTP log in the console and could see the fault but I do not know how to mess with the console.

I have used Fetch to check the server address information is correct. I can access both servers with no problems.

This leads me to believe it is a Freeway problem of which I do not know how to solve.

How can I fix this?

Russ

There is an option for Passive file transfer or not (checked or unchecked)

Whichever way you have it set try the other one - this has been known to sort uploading problems.

David

Thank you for your quick response.

I have in the past toggled the passive option and was able to upload.

I have uploaded my files successfully using Transit using the exact same setting details as I use in Freeway. The concern I have is using the same setting details in the Freeway upload I keep getting the 550 error message. After several months uploading using Freeway’s upload system which worked flawlessly all of a sudden I can’t get it to work. This is my concern and I am looking for the solution to fix this problem.

Can you advise

Russ

Check your upload information specifically the location (folder/directory) you are uploading to.

For example if your public folder on the server is called “public_html”, and in your directory details in the FTP box have “public” you would get this error.

David Owen { Freeway Friendly Web hosting and Domains }

http://www.ineedwebhosting.co.uk | http://www.PrintlineAdvertising.co.uk

On 29 Mar 2010, at 18:57, Russ Tatham wrote:

I get this message “Cannot change directory because of an FTP error. [550 Can’t change directory_: No such file or directory]”

After successfully using Freeway’s builtin FTP client for many years I’m suddenly getting this problem with all the hosting sites I use. After prolonged investigation they all say the problem must be with Freeway. Are they correct?