EWA

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Marcus Do Carmo

17 Dec 2010, 8:30 pm

Software won't open PLEASE HELP

After the trial version expired today I purchased the software and installed it properly on my iMac 24” with Snow Leopard. I’ve been trying to open it but it crashes before open and gives me a message that says: “Process: WebAnimator2 [1094] Path: /Applications/Easy Web Animator2.app/Contents/MacOS/WebAnimator2 Identifier: WebAnimator2 Version: 2.0.4 (???) Code Type: X86 (Native) Parent Process: launchd [108]

Date/Time: 2010-12-17 16:23:50.812 -0500 OS Version: Mac OS X 10.6.5 (10H574) Report Version: 6

Interval Since Last Report: 942 sec Crashes Since Last Report: 6 Per-App Crashes Since Last Report: 6 Anonymous UUID: 670D58D9-E321-4953-8454-67FA3933C8A7

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffe”

I appreciate any help

Marcus

Marcus Do Carmo

17 Dec 2010, 8:53 pm

the weirdest thing is that the message it gives me now is: “COMMUNITY TOOLBAR: We’re sorry but the Safari Borwser version you are using does not support the community toolbar” ??? What in the world is that? I don’t know why I get this message when I try to open Easyweb Animator? Any ideas?

Thanks,

Marcus

Marcus Do Carmo

17 Dec 2010, 9:43 pm

Problem solved:

Today is my lucky day! Ifound the solution, at least for my case. I hope that would be also your case. As soon as I tried to open Easyweb Animator I was receiving a massage that says

“COMMUNITY TOOLBAR: We’re sorry but the Safari Borwser version you are using does not support the community toolbar”

After a while I remember I installed a toolbar application on Safari a couple of days ago called “netrenderer”. It’s used to render any website as Internet Explorer, so you can have a look how the people who still uses that program see the page. As soon as I deleted it and open Easyweb Animator, it worked with no crashes at all.

Hope it helps someone too.

Happy holidays

Marcus

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Marcus Do Carmo

17 Dec 2010, 9:46 pm

As reference, Netrender is a toolbar for Safari